Appointments

Non-urgent advice: COVID-19 Notice

In line with national guidance, Gretna Surgery will be operating differently to protect patients and staff from possible transmission of Coronavirus (COVID-19). 

IF YOU HAVE ANY SYMPTOMS (a new continuous cough and/ or fever/ high temperate which is higher than 37.8C or above/ loss of taste or smell) THEN STAY HOME AND FOLLOW GUIDANCE ON THE NHS INFORM WEBSITE

IF YOU HAVE AN APPOINTMENT ARRANGED YOU WILL BE CALLED THE DAY BEFORE TO MAKE SURE YOU DONT HAVE ANY OF THE ABOVE SYMPTOMS AND YOU ARE TO ARRIVE ON THE EXACT TIME OF YOUR APPOINTMENT AND TO RING THE BELL AND WAIT OUTSIDE UNTIL SOMEONE COMES TO THE DOOR. THIS IS FOR YOUR SAFETY ASWELL AS OURS.


GP APPOINTMENTS

All GP appointments are now telephone calls and if the doctor feels they need to see you they will arrange a videocall, photos to be emailed to the surgery or bring you into the surgery depending on what they feel is best.

The URL for a video call with the Doctor is https://nhsattend.vc/Gretna


IMMUNISATION APPOINTMENTS

Immunisations are still going ahead due to them been important to children’s health. You are to arrive on the time you were given and to use hand sanitiser when you come into the surgery. This is to try and reduce people waiting in the waiting room for when the nurse is ready for you.


NURSE APPOINTMENTS

All Nurse appointments are urgent only and please only come to your appointment if you feel well and have no fever, cough, illness… 

Routine monitoring of chronic medical conditions such as diabetes, asthma, COPD, hypertention, heart diseases… we are looking into re-introducing these safely and the nurse may phone you and send/email information leaflets to yourself. 

Non-essential services such as minor operations, liquid nitrogen clinic, ear syringing, spirometry, weight clinics, women/ men health clinics, implants/coils will be cancelled for the foreseeable future to allow staff to concentrate on managing Coronavirus (COVID-19)