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NHS Pharmacy First Scotland

What Is It?

NHS Pharmacy First – An NHS service provided by all Scottish local community pharmacies.

If you have a minor illness, a pharmacy is the first place you should go for advice. Your pharmacist can give you advice for a minor illness and prescribe medicine if they think you need it.

Please click on the link for patient information:

How Does the Service Work?

People can assess this service by attending at a community pharmacy of thier choice, usually without an appointment. There is no registration required. (During the current pandemic it may be more appropriate for people to telephone the pharmacy before attending

A person will consult with a member of the pharmacy team, who will assess their symtoms resulting in one or more of the following outcomes: 

  • Help the person manage the condition by themselves by discussing appropriate self-care advice
  • Supply and appropriate treatment for the symptoms (either on NHS or over the counter sale within OTC product licensing) 
  • Refer to another healthcare professional, if appropriate

They will be able to help you if you are:

  • Registered with a GP practice in Scotland or the Defence Medical Services on a permanent or temporary basis (including care home residents)
  • People who live in Scotland (including gypsy or travellers / asylum seeker or dependant of an asylum seeker)

Visitors to Scotland are excluded.


  • Acne
  • Allergies
  • Athlete’s foot
  • Backache
  • Bacterial conjunctivitis
  • Blocked/runny nose
  • Cold sores
  • Colic
  • Constipation
  • Cough
  • Cystitis (UTI)
  • Diarrhoea
  • Dry eyes (acute)
  • Dry skin – eczema/ dermatitis
  • Ear ache
  • Haemorrhoids (piles)
  • Hay fever
  • Headache
  • Head lice
  • Impetigo
  • Indigestion
  • Mouth Ulcers
  • Nappy rash
  • Oral Thrush
  • Pain
  • Period Pain
  • Ringworm
  • Scabies
  • Scalp disorders
  • Sore throat
  • Threadworms
  • Thrush
  • Verrucae
  • Warts