Gretna Surgery

Prescriptions & Sick Notes information

PRESCRIPTIONS

Do not hand your prescription into the surgery as we will not accept it at this moment in time.

PRESCRIPTIONS WILL BE SENT STRAIGHT TO THE CHEMIST OF YOUR CHOICE (within reason, speak to reception to discuss) TO REDUCE PEOPLE COMING INTO THE SURGERY DURING THIS TIME. PRESCRIPTIONS WILL ONLY BE COLLECTED FROM THE SURGERY IF VERY URGENT.

Call the prescription line ( 01461339248 – this is a voicemail service) and leave your name, date of birth and what medication you need or you can phone the Surgery ( 01461338317 ) to request a form to order your prescriptions online. 

Non-urgent advice: DO NOT STOCK ORDER

IF YOU REQUEST EXTRA WE WILL NOT PROCESS YOUR REQUEST AS IT WILL RESULT IN SHORTAGES

Prescription requests for Paracetamol (tablets and suspension) for patients who are not usually prescribed this on a regular basis will not be issued without clear indication.

If you do not regularly require asthma/ COPD medication such as salbutamol/ventolin/clenil inhalers these will not be issued “just in case” as there is no clinical need and it will lead to shortages.  

We are currently not supplying patients with emergency packs (for asthma, COPD…) due to us been open Monday – Friday from 8am – 6pm.

The chemist do have a text message service so they send you a text when your prescription is ready to be collected to save people going to the chemist if their medication is not ready yet.

Non-urgent advice: Notice

Please note it is currently taking 3-5 days for routine medication to be ready. If your medication has been sent to the chemist for same day collection please allow 3-4 hours before going to collect it. 


Online Prescription Order System


SICKNOTES

If you get a sicknote from the Doctor which is NOT COVID-19 related we will post it to you.